Convenient Recharge Solutions

At TEL3Advantage it is our biggest goal to give multiple convenient solutions to you for your long distance needs. Our innovative business strategies and advanced technologies are what make us the customers' top choice in prepaid communications.

Having multiple recharge options is one of the many benefits the TEL3Advantage provides you. We know how irritating it can be to be interrupted in the middle of an important phone call due to low balance and how convenient it is for you to be able to manage your expenses. Therefore we provide you with the ability to change account's automatic recharge status "ON" in your back office, you will allow your account to automatically recharge your credit card when the account balance reaches below $3.00 without being disconnected from the call. However if you want to turn the option "OFF" you may do this instantaneously through your "Customer Account Login". Furthermore you will have the option to recharge your account on-line using the PayPal payment method again through your "Customer Account Login"

***Please note the PayPal e-check payments take 3-10 days to process

Save even more with TEL3Advantage!

Unlike other long distance providers, with TEL3Advantage there are no activation fees or monthly service charges. Our customers only pay for the minutes they use. TEL3Advantage provides the lowest rates for both local and international long distance calling. Listed below are TEL3Advantage's top 10 calling destinations and rates. Our competitive rates and continuous excellence in customer service are what keep us ahead of the competition.

Monthly Fees:

TEL3Advantage: No Monthly Fees!

Vonage: $24.99/month*

Skype:   $9.95/Month**

Top 10 countries	Vonage Rate	Skype Rate	TEL3ADV rates
Brazil - Rio De Janeiro	6¢	3.8¢	2.5¢
Dominican Republic	12¢	10¢	5.4¢
Germany - Berlin	5¢	2.4¢	2¢
Ghana	13¢	17.6¢	7.5¢
India	17¢	10.6¢	8.47¢
Mexico	12¢	11.4¢	6¢
Nigeria Akure	11¢	18.5¢	9¢
Pakistan	27¢	16.4¢	12¢
Ukraine	13¢	15.4¢	10.5¢
United Kingdom	4¢	2.4¢	2.5¢

*Comparison of Vonage rates is based on their Premium Unlimited Residential plan and International rates as of 07/08.

**Comparison of Skype is based on their Unlimited World Plan and international rates as of 07/08

Rate changes to Pakistan

Unfortunately we have to announce that TEL3Advantage international long distance rates to Pakistan Karachi, Pakistan (All other Pakistan Proper) and Pakistan Mobile were increased in May 2008 due to the increased local charges in these regions stemming from new state regulations in this country. For the convenience of our customers, TEL3Advantage kept its previous rate to those regions for more than a month. However, due to the pertaining high costs in the market, we were required to increase TEL3Advantage rates for these regions to 12 cents per minute.

Despite this rise, TEL3Advantage still offers one of the most competitive rates in the market for these regions. At TEL3Advantage, it is our duty to always try to serve you better and to provide you with both quality service and low long distance rates. We continue working with our underlying service providers to be able to provide you best rates in these regions.

On behalf of Tel3, we would like to apologize for the inconvenience. If you have any additional questions or comments, please feel free to contact us again via email at customerservice@tel3advantage.com or by telephone at 800-482-4459. We are available 24 hours a day, 7 days a week and look forward to satisfying your long distance needs.

TEL3Advantage Mobile

TEL3Advantage is dedicated to providing customers with convenient technology that enriches their lives. When it comes to customer service TEL3Advantage is always looking towards the future.

The Smart Plug software is an application that installs on your cell phone, which enables a direct connection to TEL3Advantage without the fuss of having to dial toll free or local access numbers. It is a free service which enables Smartphone users to place calls directly from their mobile address book or memory, seamlessly connecting calls through TEL3Advantage’s service. To learn more about the Smart Plug software, please click here.

Subscribers receive our superior long distance service without difficult dialing procedures. It is compatible with most Smart Phones including Nokia, Samsung, LG, Motorola, Sony Ericsson and Siemens. To view your phone’s compatibility with smart plug click here . If your phone is not compatible you can still enjoy the benefits of TEL3Advantage without downloading the software. The TEL3Advantage service also works from any phone (home, cell, work) allowing you to save on all your calls. For more information about TEL3Advantage's long distance service, click here.

With TEL3Advantage there are absolutely no connection fees, no hidden charges, no contracts and no need to dial any toll free numbers or any pin numbers. You can also make international calls directly from your cell phone the same as with your wireless provider, but at a very lower rate.

Would you like to be our Lifetime Partner?

If you like our service or you have not tried it yet but interested in promoting a cutting edge service, why not join our Tel3Advantage Agent Program?

The TEL3Advantage Agent program is an affiliate program to promote Tel3Advantage products. Anyone can become an agent and start earning residual income weekly by bringing customers. But remember, if you found us via an agent website or marketing effort, please do not forget to add/mention the promo code during the sign up so he/she can get credit along with you. 

The program is designed in the best interest of our agents and it is a ready-to-go money making opportunity for enthusiastic people. You can start selling immediately with no down time or personal investment.

When you become a TEL3Advantage Agent you automatically get the benefits of the best compensation plan on the market.

• Get paid on the first sign up and every recharge going forward for the life of an account. For a $25 sign up of your customer, you may earn $10 immediately, and start earning $2.5 on each $25 recharge. Please note that in order to start collecting money there are some thresholds such as you need to be eligible for minimum $50 worth of commission.
  

• Join the program for FREE, no investment!

• Multi level payout- Get paid from the commission of the agents that you bring in.

• Run detailed sign up & recharge reports, from your online back office. Furthermore, you will have access to customized marketing tools including TV ads, print ads, flyers, landing pages plus more. You can get more information with the video tutorials about the back office and the program.

• Manage your online campaigns with our unique campaign tracker module to increase your return. Online marketing is hot and if you are enthusiastic about joining a lucrative program, we are here to help you for any of your questions. You can reach us by calling our Agent Program Team at 1-800-330-6774, by emailing at agentrelations@tel3advantage.com or by reading our Agent blog.

New Local Access Numbers

We would like to announce that over 350 new local access numbers have been added to our system. TEL3Advantage is continuously looking for ways to provide our customers with even greater services and now with even more coverage. Our dedication to our customers is what keeps us on top of the competition. Please visit out local access numbers page to search for the new numbers.

The new local access numbers added are for the following states:

• Washington, DC
• Arizona
• Florida
• Connecticut
• California
• Delaware
• Indiana
• Colorado
• Georgia
• Alabama
• Arkansas

For more information on new local access numbers please "click the link" http://www.tel3advantage.com/jsp/localaccess.jsp

TEL3Advantage Newsletter

What's better than getting more for your money? Sign up for the TEL3Advantage Newsletter and be the first to receive information on our money- saving promotions. With our sign up promotions, recharge promotions and additional savings on certain calling destinations, you are sure to get more for less. If you would like to be notified of our new promotions, please click on "sign up today".

New Lower Rates

TEL3Advantage always strives to provide our customers with the lowest international rates available.Listed below are TEL3Advantage's new lower rates to the following destinations. Our competitive rates and continuous excellence in customer service are what keep us ahead of the competition.

Venezuela Mobile	12¢ per min
China Mobile	1.8¢ per min
Ethiopia	25¢ per min
Belgium Mobile	18¢ per min
Taiwan Mobile	6.4¢ per min
Colombia Barranquilla	3.0¢ per min
Greece	2.8¢ per min
South Africa Mobile	16.5¢ per min
Philippines	12.5¢ per min
Guyana Mobile	25¢ per min

To view a list of our complete rates click here

TEL3Advantage Mother's Day Promotion

In honor of Mother's Day, new customers who sign up between May 5- May 14th will receive "Double the Free Minutes". TEL3Advantage would like to wish all mothers a Happy Mother's Day. What better way to celebrate this special day than by offering double the FREE minutes on sign up. Here's your chance to call that special lady, and now with TEL3Advantage you can talk longer and for free - all you have to do is sign up now. Don't wait, please check our website for more information.

Tips for Customers

  At TEL3Advantage we encourage our customers to take advantage of our online account access. Convenience is one of our greatest benefits. There are many changes that can be made to your account without having to call customer service. Below are a few tips that will help you enjoy our service even more.

Changing your email address

Q. Why is it important to update your email address?

A. It is always a good idea to have the most up to date information on your profile so you will never miss any of our special offers, promotions or customer surveys which will help us serve you better.

How to Change Email Address

Once you login to your account, click on "Personal Information" on the left-hand side of the screen. Under "Personal Information," click on the "Edit your Login and contact information" button. You will have the capability of editing/changing your email address. Once you have entered your email address information, click on the "Update " button. You will then be transferred to a page in which there will be an empty field for you to insert a code.

You will need to go to your currently registered email account to retrieve an email from us. That email will contain a code which you will need to insert into the page to verify your new email address. Until you do that, your email address will not be updated. If you no longer have access to your registered email address, you will need to contact our customer service department to update your information.

Changing your username.

Q. Have you ever had a hard time remembering a username and password or the one you currently have just doesn't work for you?

A. Have no fear, follow the steps below and you will be on your way to easy online account bliss.

How to Change Your Username

Once you login to your account, click on "Personal Information" on the left hand side of the screen. Under "User Information" click on the "Reset your password" button. You will have the ability to edit/change your username. Please note that you will also need to change your password. Once you have updated your Username and Password, click on the "Reset your password" button to save the new information. This procedure helps us ensure that no one else other than you has access to your account.