Would you like to be our Lifetime Partner?

If you like our service or you have not tried it yet but interested in promoting a cutting edge service, why not join our Tel3Advantage Agent Program?

The TEL3Advantage Agent program is an affiliate program to promote Tel3Advantage products. Anyone can become an agent and start earning residual income weekly by bringing customers. But remember, if you found us via an agent website or marketing effort, please do not forget to add/mention the promo code during the sign up so he/she can get credit along with you. 

The program is designed in the best interest of our agents and it is a ready-to-go money making opportunity for enthusiastic people. You can start selling immediately with no down time or personal investment.

When you become a TEL3Advantage Agent you automatically get the benefits of the best compensation plan on the market.

• Get paid on the first sign up and every recharge going forward for the life of an account. For a $25 sign up of your customer, you may earn $10 immediately, and start earning $2.5 on each $25 recharge. Please note that in order to start collecting money there are some thresholds such as you need to be eligible for minimum $50 worth of commission.
  

• Join the program for FREE, no investment!

• Multi level payout- Get paid from the commission of the agents that you bring in.

• Run detailed sign up & recharge reports, from your online back office. Furthermore, you will have access to customized marketing tools including TV ads, print ads, flyers, landing pages plus more. You can get more information with the video tutorials about the back office and the program.

• Manage your online campaigns with our unique campaign tracker module to increase your return. Online marketing is hot and if you are enthusiastic about joining a lucrative program, we are here to help you for any of your questions. You can reach us by calling our Agent Program Team at 1-800-330-6774, by emailing at agentrelations@tel3advantage.com or by reading our Agent blog.

New Local Access Numbers

We would like to announce that over 350 new local access numbers have been added to our system. TEL3Advantage is continuously looking for ways to provide our customers with even greater services and now with even more coverage. Our dedication to our customers is what keeps us on top of the competition. Please visit out local access numbers page to search for the new numbers.

The new local access numbers added are for the following states:

• Washington, DC
• Arizona
• Florida
• Connecticut
• California
• Delaware
• Indiana
• Colorado
• Georgia
• Alabama
• Arkansas

For more information on new local access numbers please "click the link" http://www.tel3advantage.com/jsp/localaccess.jsp

TEL3Advantage Newsletter

What's better than getting more for your money? Sign up for the TEL3Advantage Newsletter and be the first to receive information on our money- saving promotions. With our sign up promotions, recharge promotions and additional savings on certain calling destinations, you are sure to get more for less. If you would like to be notified of our new promotions, please click on "sign up today".

New Lower Rates

TEL3Advantage always strives to provide our customers with the lowest international rates available.Listed below are TEL3Advantage's new lower rates to the following destinations. Our competitive rates and continuous excellence in customer service are what keep us ahead of the competition.

Venezuela Mobile	12¢ per min
China Mobile	1.8¢ per min
Ethiopia	25¢ per min
Belgium Mobile	18¢ per min
Taiwan Mobile	6.4¢ per min
Colombia Barranquilla	3.0¢ per min
Greece	2.8¢ per min
South Africa Mobile	16.5¢ per min
Philippines	12.5¢ per min
Guyana Mobile	25¢ per min

To view a list of our complete rates click here

TEL3Advantage Mother's Day Promotion

In honor of Mother's Day, new customers who sign up between May 5- May 14th will receive "Double the Free Minutes". TEL3Advantage would like to wish all mothers a Happy Mother's Day. What better way to celebrate this special day than by offering double the FREE minutes on sign up. Here's your chance to call that special lady, and now with TEL3Advantage you can talk longer and for free - all you have to do is sign up now. Don't wait, please check our website for more information.

Tips for Customers

  At TEL3Advantage we encourage our customers to take advantage of our online account access. Convenience is one of our greatest benefits. There are many changes that can be made to your account without having to call customer service. Below are a few tips that will help you enjoy our service even more.

Changing your email address

Q. Why is it important to update your email address?

A. It is always a good idea to have the most up to date information on your profile so you will never miss any of our special offers, promotions or customer surveys which will help us serve you better.

How to Change Email Address

Once you login to your account, click on "Personal Information" on the left-hand side of the screen. Under "Personal Information," click on the "Edit your Login and contact information" button. You will have the capability of editing/changing your email address. Once you have entered your email address information, click on the "Update " button. You will then be transferred to a page in which there will be an empty field for you to insert a code.

You will need to go to your currently registered email account to retrieve an email from us. That email will contain a code which you will need to insert into the page to verify your new email address. Until you do that, your email address will not be updated. If you no longer have access to your registered email address, you will need to contact our customer service department to update your information.

Changing your username.

Q. Have you ever had a hard time remembering a username and password or the one you currently have just doesn't work for you?

A. Have no fear, follow the steps below and you will be on your way to easy online account bliss.

How to Change Your Username

Once you login to your account, click on "Personal Information" on the left hand side of the screen. Under "User Information" click on the "Reset your password" button. You will have the ability to edit/change your username. Please note that you will also need to change your password. Once you have updated your Username and Password, click on the "Reset your password" button to save the new information. This procedure helps us ensure that no one else other than you has access to your account.

Helping Customers

Customer Service is our top priority! That is why Tel3's technical staff is constantly looking at ways to better improve our network and offer a more seamless customer experience. Over the past few months we have implemented many updates. Some of which include, new monitoring and testing procedures, faster turnaround time and the iPlatform monitoring system. By monitoring our network in real time we can determine when and where a failure occurred. In many cases, we are able to notify technicians of a problem before our customers report the issue. This pro-active measure is one of the many features that sets us apart from our competitors.

Furthermore, one of the most important aspect is of course continuous learning within our team to give you a better service.

A few months ago we also introduced surveys to get direct feedback from our customers. Our surveys have been a great success in helping us deliver even more excellent customer service to our valued customers.

How to reach us – best practices

We know how important it is to for you to be able to communicate with your service company so we’d like to go over some of the best ways to reach us. Here are some of the best ways to contact us:

By E-Mail: This is the best option to provide us your suggestions, comments, questions or concerns about our service. All you have to do is to send an E-Mail to customerservice@tel3advantage.com and we will get back to you within a day.

By Phone: You can speak to one of our highly trained customer service representatives, 7 days a week, 24 hours a day at 1.800.482.4459.

This option is the best for any technical issues, or to change your recharge status since we can help you immediately. As a side note, we would also like to point out that even though sometimes you may not call us to report a quality issue, our platform is aware and automatically generates a trouble ticket forwarding it to our service provider. Our system is unique to TEL3 and has helped decrease the turn-around time significantly for quality issues.

If you are a new visitor, and would like to sign up for the service or even if you just want more information, you can do so by calling.1.800.330.6897.

By Live Chat: This is another cool feature we introduced a couple of months ago. You can simply  chat with one of our representatives and ask any questions you have regarding our service. Just click on the live chat icon, located on the top-left side of our homepage. Please note that the live chat feature is only available during regular business hours

By Fax: 305.437.8152. This option is helpful if you want to send us any document for our review or information.

Last but not least, by Blog: This is very effective way to exchange ideas, inform you about our new special promotions and rate decreases while providing you with some insight about our service and developments.

Why we are different?

There are tons of long distance providers in the market. Why would you choose Tel3 Advantage among others?
The answer is not just the rates. Of course, in order to stay strong in the market for more than a decade, we have to definitely offer very competitive rates, no question about it. But the point is, the rates by itself is not good enough.

We believe in our brand, our service and the followings that sets us apart from the competition:

• Trust and Credibility: That is number one issue for many service providers since many come and go, but we have been in this market for more than 12 years, and still leading the market.
• Technology Leader:  We introduced Smartplug, many new features, auto-recharge, notification systems first in the market to make the service easier to use.
• Solutions to Customers: This business is a complex one, there are so many parties involved in connecting the call. But our job is to make the call as simple and smooth as possible, that is the main quality measure from the customers' point of view and you are always right. The calls may be going through many provider but our very important task is to find you solutions when you have problems. There is no excuse for us if we cannot deliver.
  

We may not be perfect, but we will always be honest and work harder everyday to make this service a better experience for you.

Introducing PayPal

We are happy to offer our customers an additional method of payment-PayPal. Therefore if you don’t have a credit card, you can still use Tel3 by making a payment through PayPal. There are many benefits of PayPal. But the main benefit is that PayPal gives you a quick payment method; to make a payment you’re only required to provide your PayPal email address.

Just a little disclaimer, as with everything in life there are some downsides to using PayPal. One downside, you won’t be able to auto-recharge your account. Also when your account balance is depleted you will have to recharge online. Please keep in mind for your security, your account will be verified. This simply means you will have to speak to one of our friendly associates in order to confirm your account information. Verification takes about 15 seconds. Remember, for your added convenience PayPal is simply one more additional payment method.