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3 posts from January 2008

Why we are different?

There are tons of long distance providers in the market. Why would you choose Tel3 Advantage among others?
The answer is not just the rates. Of course, in order to stay strong in the market for more than a decade, we have to definitely offer very competitive rates, no question about it. But the point is, the rates by itself is not good enough.

We believe in our brand, our service and the followings that sets us apart from the competition:

  • Trust and Credibility: That is number one issue for many service providers since many come and go, but we have been in this market for more than 12 years, and still leading the market.
  • Technology Leader:  We introduced Smartplug, many new features, auto-recharge, notification systems first in the market to make the service easier to use.
  • Solutions to Customers: This business is a complex one, there are so many parties involved in connecting the call. But our job is to make the call as simple and smooth as possible, that is the main quality measure from the customers' point of view and you are always right. The calls may be going through many provider but our very important task is to find you solutions when you have problems. There is no excuse for us if we cannot deliver.

We may not be perfect, but we will always be honest and work harder everyday to make this service a better experience for you.

 

Introducing PayPal

We are happy to offer our customers an additional method of payment-PayPal. Therefore if you don’t have a credit card, you can still use Tel3 by making a payment through PayPal. There are many benefits of PayPal. But the main benefit is that PayPal gives you a quick payment method; to make a payment you’re only required to provide your PayPal email address.

Just a little disclaimer, as with everything in life there are some downsides to using PayPal. One downside, you won’t be able to auto-recharge your account. Also when your account balance is depleted you will have to recharge online. Please keep in mind for your security, your account will be verified. This simply means you will have to speak to one of our friendly associates in order to confirm your account information. Verification takes about 15 seconds. Remember, for your added convenience PayPal is simply one more additional payment method.

 

Hello Tel3 Family

Hello everyone! I would like to introduce you to the new TEL3 BLOG. This blog is specifically designed to enhance communication between our customers and ourselves. We want this to be an interactive experience allowing us to communicate quickly by providing company & industry news, current promotions, specials, and up to the minute notifications. Keep in mind all levels of Tel3 staff contribute to this blog from the associates to the directors.  We believe that this will be an exciting communication tool to share information with you.