There are tons of long distance providers in the market. Why would you choose Tel3 Advantage among others?
The answer is not just the rates. Of course, in order to stay strong in the market for more than a decade, we have to definitely offer very competitive rates, no question about it. But the point is, the rates by itself is not good enough.
We believe in our brand, our service and the followings that sets us apart from the competition:
- Trust and Credibility: That is number one issue for many service providers since many come and go, but we have been in this market for more than 12 years, and still leading the market.
- Technology Leader: We introduced Smartplug, many new features, auto-recharge, notification systems first in the market to make the service easier to use.
- Solutions to Customers: This business is a complex one, there are so many parties involved in connecting the call. But our job is to make the call as simple and smooth as possible, that is the main quality measure from the customers' point of view and you are always right. The calls may be going through many provider but our very important task is to find you solutions when you have problems. There is no excuse for us if we cannot deliver.
We may not be perfect, but we will always be honest and work harder everyday to make this service a better experience for you.